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TERMS AND CONDITIONS OF USE

I. General

1.1. General terms of use

1.2. User Conduct

1.2.1. Limited use of copyrighted materials

1.3. Exclusive Rights

1.4. Copyright Policy

1.4.1. Intellectual Property Policy

II. Security

2.1. Privacy Statement

2.2. Data Controller

2.3. PERSONAL DATA, PERSONAL DATA SUBJECTS AND CATEGORIES OF PERSONAL DATA

2.3.1. What is personal data?

2.3.2. Who are the holders of personal data?

2.3.3. How do we collect and what categories of personal data do we process?

2.3.4. How do we use your data?

2.4. BASIS AND DURATION OF PERSONAL DATA PROCESSING

2.4.1. On what grounds can Jorge Assis e Filhos, Lda process your personal data?

2.4.2. How long do we keep your personal data?

2.5. BASIS AND DURATION OF PERSONAL DATA PROCESSING

2.5.1. With whom do we share your personal data?

2.6. BASIS AND DURATION OF PERSONAL DATA PROCESSING

2.6.1. How do we keep your personal data secure?

2.7. RIGHTS OF PERSONAL DATA SUBJECTS

III. Guarantees of Jorge Assis e Filhos, Lda

3.1. Termination of the contract with Jorge Assis e Filhos, Lda.

3.2. Compensation

3.3. Release from warranty

3.4. Limitation of liability

3.5. Satisfaction Guarantee

3.6. Promotional campaigns

3.6.1. Other campaigns

IV. Terms of Sale - Shipping and Return Policy

4.1. Order Cancellation

4.2. Returns

4.3. Prices

4.4. Expedition

4.5. Shipping costs

4.6. Payment

4.7. Return/Reshipment

4.8. Correction of errors and inaccuracies

4.9. Billing

V. Law in Force

5.1. Alternative Dispute Resolution

I. General

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1.1. General Terms of Use

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Please read these terms and conditions of use carefully, as they govern your access to and use of this website. Any person who accesses the website of Jorge Assis e Filhos, Lda and/or its subsidiaries (hereinafter referred to as “Jorge Assis e Filhos, Lda”) implicitly accepts the terms and conditions set out in these General Terms of Use. If you do not agree with the following terms, we recommend that you report the situation to the email address: info@assisandsons.com and refrain from using this website. This website contains graphics, photographs, images, document samples, artistic works, texts, fonts, music, software tools, and other types of information (hereinafter referred to as “content”) that are the property of Jorge Assis e Filhos, Lda.

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Jorge Assis e Filhos, Lda may alter or modify the website at any time and without prior notice, including products, services, and content. To ensure greater awareness of your rights and obligations as a User, we recommend that you consult these terms and conditions whenever you access this website.

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Jorge Assis e Filhos, Lda cannot guarantee that:

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  • Creations are always unique and do not have similarities and/or are not used by others;

  • Any design created using our creation tools does not infringe any third-party rights and/or any registered trademark.

  • The User assumes responsibility for using this website in accordance with these terms and conditions and with the legislation in force in Portugal, particularly regarding electronic commerce rules. The User agrees not to use this website to produce offensive, illegal, malicious, harmful products or materials, or to engage in any activity that violates the rights of other individuals, trademarks, or companies.

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Jorge Assis e Filhos, Lda informs the User that by accepting these terms and conditions, they also accept the terms and conditions of the other countries in which Jorge Assis e Filhos, Lda operates within the European Economic Area. It further informs that the content of the terms and conditions of all websites in the European Economic Area, including these, is identical, differing only in the language in which they are presented. Nevertheless, in the event of any discrepancy between the terms and conditions of different countries in which it operates, the Portuguese version shall prevail.

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1.2. User Conduct

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The User of Jorge Assis e Filhos, Lda, when using this website, agrees to:

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Register on the website by creating a unique profile in their own name or on behalf of a legal entity, provided they have the authority to do so, providing truthful information and refraining from creating multiple profiles or profiles on behalf of third parties without sufficient authorization;

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Not upload, download, publish, send by email, or otherwise transmit content:

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  • That is illegal, pornographic, incites hatred, violates laws related to child pornography and the sexual exploitation of minors, encourages unsafe practices that may cause physical, mental, or moral harm to children, is objectionable on racial, ethnic, social, political, legal, moral, or religious grounds, or is otherwise objectionable or offensive to the rights of third parties, including, without limitation, privacy and intellectual property rights;

  • That may infringe any patent, trademark, trade secret, copyright, intellectual property right, or exclusive right of any person. For clarity, the User may only contribute works of their own authorship, therefore original. This means the User may not use images of celebrities or company products, nor images, texts, or graphic concepts copied from any website without written authorization. The User may not create a “new” image or slogan using elements or quotations created by others;

  • That constitutes or encourages criminal activity or illegal conduct, violates the rights of any person, or breaches any national or international law or regulation;

  • That involves the transmission of unsolicited or unauthorized advertising or promotional materials, spam, chain letters, or any other form of solicitation;

  • That contains false or misleading information;

  • Or any material that contains computer viruses or any other code, files, or programs designed to interrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment;

  • Not impersonate any individual or legal entity, or misrepresent or falsely state their affiliation with any person or entity;

  • Not disrupt or misuse the website or any services, promotions, discounts, system resources, accounts, servers, networks, or other websites connected to or accessible through this website, or compromise their security;

  • Not access or attempt to access non-public areas of the website. Any User who improperly accesses such areas without authorization may be subject to legal action;

  • Not transfer their Jorge Assis e Filhos, Lda account to another person without prior written consent;

  • Not copy, modify, or distribute any rights or content of the website, services, tools, trademarks, or copyrights of Jorge Assis e Filhos, Lda;

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Not collect or otherwise gather information about Users, including email addresses, without their consent.

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Jorge Assis e Filhos, Lda reserves the right to cancel any user accounts created, without any obligation to compensate the User, in cases of false or abusive profiles or misuse of the website or promotional campaigns.

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The User acknowledges that Jorge Assis e Filhos, Lda does not perform prior screening of submitted content. When placing an order, the User acknowledges that Jorge Assis e Filhos, Lda may review the order and its content to ensure compliance with its guidelines and these terms. Jorge Assis e Filhos, Lda does not endorse and is not responsible for any content submitted by Users, nor for any opinions, recommendations, or advice expressed therein. Without limitation, Jorge Assis e Filhos, Lda may refuse or remove any content that violates these terms or is otherwise objectionable.

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The User acknowledges full responsibility for the creation and compilation of their content, and that neither Jorge Assis e Filhos, Lda nor any other party involved in product production assumes such responsibility. Producing any product displaying User content does not imply approval or legal compliance of that content.

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The User acknowledges that Jorge Assis e Filhos, Lda may store or disclose content when required by law or when deemed necessary under its Privacy Policy.

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The User is responsible for all actions carried out through their account. Jorge Assis e Filhos, Lda assumes no liability for content transmitted by Users or third parties. The User agrees to waive any claims against Jorge Assis e Filhos, Lda and to indemnify it against any claims, damages, or expenses resulting from breaches of these terms.

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1.2.1. Limited Use of Copyrighted Materials

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The customer is solely responsible for the content submitted, created, or requested for design services. The customer ensures they hold rights to all materials used. By submitting designs or using services, the customer agrees not to include copyrighted materials without proper authorization.

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The customer guarantees that products do not infringe third-party rights and that they have all necessary permissions. The customer authorizes Jorge Assis e Filhos, Lda to reproduce, modify, vectorize, and create derivative works from submitted content to fulfill orders.

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1.3. Exclusive Rights

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The User acknowledges that all website content is protected by intellectual property laws. The User may not use or distribute such content without authorization.

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Jorge Assis e Filhos, Lda grants a non-exclusive, non-transferable license to use the website and software solely for its intended purpose. The User agrees not to modify, distribute, or create derivative works.

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A limited, revocable license is granted to use content for promotional purposes, provided proper attribution and links are included. This license may be revoked at any time.

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1.4. Copyright Policy

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The trademarks, product images, and branding of Jorge Assis e Filhos, Lda may not be used in a way that causes confusion or damages its reputation. Other trademarks belong to their respective owners.

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All website content is owned by or licensed to Jorge Assis e Filhos, Lda. Unauthorized use is strictly prohibited.

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Jorge Assis e Filhos, Lda reserves the right to modify content at any time without notice.

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1.4.1. Intellectual Property Policy

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Intellectual Property arises when an idea becomes tangible. Jorge Assis e Filhos, Lda respects third-party intellectual property rights and may terminate accounts that infringe them.

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If the User believes their rights have been violated, they must submit a notification including:

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  • Signature of the authorized representative;

  • Description of the infringed work;

  • Contact details;

  • Statement of good faith;

  • Statement under penalty of perjury confirming accuracy and authorization.

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This procedure is exclusively for reporting intellectual property violations. Contact: info@assisandsons.com

II. Security

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Jorge Assis e Filhos, Lda has implemented various physical, electronic, and procedural measures to safeguard your privacy while also protecting your personal information.

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2.1. PRIVACY STATEMENT

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Jorge Assis e Filhos, Lda is a registered brand located at Av Rei Humberto II de Itália, Marina de Cascais, shop 31, 2750-800.

For Jorge Assis e Filhos, Lda, the privacy of your data is important. We therefore thank you for the trust you place in us. To that end, Jorge Assis e Filhos, Lda has implemented various physical, electronic, and procedural measures to safeguard your privacy while also protecting your personal information. We also guarantee that your data will be processed in accordance with its purposes and the rights granted to you by law, guided by the legal principles in force in the field of privacy and personal data protection, namely the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council — the General Data Protection Regulation (“GDPR”) — and other applicable legislation on privacy and data protection, including national legislation supplementing the GDPR. It is in this context that we created this privacy policy to ensure that the User knows what information we collect and how we use it. This privacy policy applies to all our customers and visitors to our website, both current and former. Therefore, by visiting and/or using our website, you must read and accept the terms of our Privacy Policy, agreeing to be bound by it and by everything set out below.

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This privacy policy explains the conditions under which all personal information you provide to us when visiting and/or using our website is processed. Any personal information we may request from you as a visitor and/or User of our website will be processed in accordance with the privacy policy of Jorge Assis e Filhos, Lda and will not be shared with third parties, except in the cases stipulated in this privacy policy.

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By using our website, the User consents to the collection, storage, disclosure, and use of their data in accordance with this privacy policy and accepts its terms and conditions.

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This privacy policy does not apply to your personal information when it becomes visible to third parties as a result of the disclosure of personal information while using certain features provided by our website, such as posting a comment or message on the Website. Thus, if the User’s comment or message contains personal data and is posted by the User on a publicly accessible page, the data may be noted by third parties and, as a consequence, the User may receive unsolicited messages from them. Content or data uploaded by the User to our website that is visible to third parties is not considered personally identifiable data subject to this privacy policy and will instead be subject to third-party privacy policies. The User should always act with caution when posting such data.

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Jorge Assis e Filhos, Lda reserves the right to review and amend this privacy policy from time to time for improvement purposes, publishing the revised version on its website. We also encourage the User to check and review this privacy policy occasionally so that they are aware of any changes applied.

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Jorge Assis e Filhos, Lda informs the User that by accepting this privacy policy, they also accept the privacy policy of the other countries in which Jorge Assis e Filhos, Lda operates within the European Economic Area.

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It further informs that the content of the privacy policy of all websites in the countries within the European Economic Area, including this one, is identical, differing only in the language in which it is presented. Nevertheless, in the event of any discrepancy between the privacy policies of the different countries in which it operates, the Portuguese version shall prevail.

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2.2. DATA CONTROLLER

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Jorge Assis e Filhos, Lda, registered with the Commercial Registry Office under the single registration and legal entity number 514624787, is the entity responsible for processing the personal data of its customers and/or prospective customers. For matters related to the processing of your personal data, you should contact our Data Protection Officer through the following means: Address: Av Rei Humberto II de Itália, Marina de Cascais n31, 2750-800.

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2.3. PERSONAL DATA, DATA SUBJECTS, AND CATEGORIES OF PERSONAL DATA

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2.3.1. What is personal data?

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Under the GDPR, Personal Data means any information, of any nature and in any format, relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or indirectly, for example through a name, identification number, location data, electronic identifier, or other elements that allow that natural person to be identified.

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2.3.2. Who are the data subjects?

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This Privacy Policy applies to the personal data we receive in the context of our business relationship with customers, potential customers, or suppliers, in compliance with applicable legal obligations, as well as to the personal data of users of our website.

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2.3.3. How do we collect and what categories of personal data do we process?

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In this section of the privacy policy, Jorge Assis e Filhos, Lda intends to describe the categories of information it collects.

Information collected automatically by Jorge Assis e Filhos, Lda:

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Whenever you visit our website, we automatically collect information relating to your transactions and your use of the website.

If you are a registered customer of Jorge Assis e Filhos, Lda or if you use the product editor, the data collected automatically will be attached to your personal information.

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The purpose of collecting this information is to carry out internal research by Jorge Assis e Filhos, Lda in order to understand the interests and preferences of its Users, so that it can better understand their needs and priorities and thereby improve the services provided. Jorge Assis e Filhos, Lda may also use this information to communicate platform news, promotions, discounts, and other information considered to be of interest to the User.

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Information collected automatically:

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The User may provide us with certain personally identifiable data when they:

Register for a Jorge Assis e Filhos, Lda account;

Use the product editor;

Order products or gift vouchers;

Request customer support services or send us any other communication;

Participate in sweepstakes or competitions;

Subscribe to receive special offers, or receive them;

Subscribe to newsletters, email alerts, and special offers;

Respond to surveys;

Complete the Jorge Assis e Filhos, Lda representative agreement;

Fill in our new customer acquisition brochures;

In other situations where Users freely and voluntarily provide their personal data to Jorge Assis e Filhos, Lda.

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Any data necessary for the formalization, execution, and management of contracted services may be collected, including but not limited to:

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Contact information: name, address, email, telephone/mobile number, billing address, shipping address;

Personal information: citizen card / identity card number, tax number, bank account details, marital status, profession, employer;

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Identification data: customer number, contract number;

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Customer history: customer satisfaction ratio, services provided, place(s) where services were provided, purchase and payment history;

Other: device details, IP addresses.

It should be noted that the User may also provide us with such data about other people, including their email addresses and telephone numbers, if they send a product by email to a friend, refer a friend to the website or to our promotions, or purchase products by entering a friend’s information.

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Cookies:

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Our website uses cookies and other files similar to cookies in order to improve the quality of the website and the services provided to the User. The cookies used by Jorge Assis e Filhos, Lda, on all its websites, do not collect personal information that allows the user to be identified, storing only generic information, namely the way and/or place from which the user accesses the websites and how they use them. Cookies retain only information related to the User’s preferences. The cookies used by our website are described below:

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Persistent cookies: these are cookies stored in the browser of your electronic access devices (PC, mobile, and tablet) and used whenever you make a new visit to the Jorge Assis e Filhos, Lda website. They are generally used to direct browsing according to the User’s interests, allowing us to provide a more personalized service;

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Session cookies: these are temporary cookies that remain in the browser’s cookie file until you leave the website, so no record remains on the user’s hard drive. The information collected by these cookies is used to analyze website traffic patterns, enabling us to identify problems and provide a better browsing experience;

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Analytics cookies: these are cookies that do not collect or store personal information about the user (for example, name or address), so they cannot be used to identify users. Instead, they allow the number of users to be quantified and enable statistical measurement and analysis of how users use the service offered. They therefore allow Jorge Assis e Filhos, Lda to analyze browsing on its website in order to improve the products or services we provide to you.

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For more information about the cookies used by Jorge Assis e Filhos, Lda, we recommend reading our Cookies Policy.

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2.3.4. How do we use your data?

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By registering as a User, the User authorizes Jorge Assis e Filhos, Lda to use the identifiable personal information provided in order to:

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Provide the features and functionalities of the website;

Fulfill the User’s requests for products and services;

Pay income earned through Jorge Assis e Filhos, Lda (commission model);

Communicate with the User regarding the status of their orders and other requests for information related to our products and services;

Send the User information about our products and services;

Carry out internal business purposes of Jorge Assis e Filhos, Lda, such as data analysis, audits, etc.;

Help Jorge Assis e Filhos, Lda create more relevant content for the User;

Inform the User about the results of sweepstakes, competitions, and other promotions.

Jorge Assis e Filhos, Lda uses the email address provided by the User to communicate regarding their account and to send certain notifications, as well as, occasionally, marketing messages and notifications. The User may unsubscribe from communications in their account by clicking the unsubscribe link included in the footer of all emails sent by Jorge Assis e Filhos, Lda.

By unsubscribing from Jorge Assis e Filhos, Lda communications, the User will stop receiving all information about our products and services and the results of our sweepstakes, competitions, and promotions. However, temporarily, they may still receive emails relating to their customer account with Jorge Assis e Filhos, Lda, namely those related to discounts associated with purchase values or the time for which the User has maintained their account. This functionality is being reviewed and soon, once the User unsubscribes, they will stop receiving all communications from Jorge Assis e Filhos, Lda.

Users of Jorge Assis e Filhos, Lda may refer friends/family members to receive communications. Jorge Assis e Filhos, Lda reserves the right to use the data of the referred person, provided by the referrer, for marketing actions, unless otherwise authorized.

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We will use non-personally identifiable data to monitor the use and performance of the website in order to learn more about how people use it and thereby improve our products, services, and the overall User experience on our website.

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2.4. LEGAL BASIS AND DURATION OF THE PROCESSING OF PERSONAL DATA

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2.4.1. On what basis may Jorge Assis e Filhos, Lda process your personal data?

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In general, the personal data collected is intended for the management of the contractual relationship, the provision of contracted services, the adaptation of our services to your needs and interests, and so that we may inform you about our events and services/products.

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Under the GDPR, the processing of personal data must have a legal basis which may include, among others:

Consent: when we have your express prior consent — in writing, orally, or through validation of an option — provided that such consent is free, informed, specific, and unequivocal. Examples include consent for direct marketing messages, profiling, and call recording;

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Performance of a contract and pre-contractual steps: when the processing of personal data is necessary for the conclusion, performance, and management of the contract entered into with Jorge Assis e Filhos, Lda, such as the use of the website, information requests, service proposals, provision of services, handling contacts/complaints, invoicing/collection/payments;

Compliance with a legal obligation: when the processing of personal data is necessary to comply with a legal obligation to which Jorge Assis e Filhos, Lda is subject, such as communicating data to police, judicial, tax, or regulatory authorities;

Legitimate interest: when the processing of personal data corresponds to a legitimate interest of Jorge Assis e Filhos, Lda or third parties, such as improving service quality or detecting fraud, where the reasons for its use must prevail over the rights of the data subjects.

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2.4.2. How long do we keep your personal data?

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We process and store your personal data to the extent necessary for the fulfillment of our contractual and legal obligations. There are cases where the law requires data to be processed and retained for a minimum period, namely 10 years in the case of data required for information to the Tax Authority, for accounting, tax, or commercial bookkeeping purposes. In other cases, we retain your data only for the period necessary for the purpose for which it was collected or, where applicable, for the period authorized by the National Data Protection Commission (CNPD). Once the maximum retention period has been reached, your personal data will either be irreversibly anonymized or securely destroyed.

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Where there is no specific legal obligation, the data will be processed only for the period necessary to fulfill the purposes that justified its collection and preservation, and always in accordance with the law and CNPD guidelines and decisions. In the context of call recording, and under the terms of the regulatory authorization, Jorge Assis e Filhos, Lda will retain recordings as proof of the commercial transaction and communications within the contractual relationship for the duration of the contract agreed between the parties plus the limitation and expiry period, which is 6 months.

Jorge Assis e Filhos, Lda may also record and retain calls for the purpose of monitoring service quality, based on the Client’s consent, but for this purpose calls will only be retained for a maximum period of 30 days.

With regard to video surveillance of its facilities, Jorge Assis e Filhos, Lda will only keep image recordings and related personal data for a maximum period of 30 days.

Jorge Assis e Filhos, Lda may also keep other personal data for periods longer than the duration of the contractual relationship, whether based on your consent, to ensure rights or duties related to the contract, or because it has legitimate interests that justify it, but always for the strictly necessary period and in accordance with CNPD guidelines and decisions.

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2.5. SHARING OF PERSONAL DATA

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2.5.1. With whom do we share your personal data?

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As a rule, Jorge Assis e Filhos, Lda does not share personal data about the User with other unaffiliated persons or companies without the User’s consent. However, Jorge Assis e Filhos, Lda provides data to its agents, service providers, and other trusted suppliers for limited purposes such as:

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Fulfilling customer orders and processing credit card transactions;

Offering certain products and services;

Providing customer support services;

Managing information on our behalf;

Improving the features and functionalities of the website.

In such cases, we require those persons to use the data exclusively for the purposes for which we provide it and in accordance with our privacy policy. Partners are legally and contractually required to comply with the privacy policy of Jorge Assis e Filhos, Lda.

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By registering on the website, subscribing to a promotion or a jointly provided service, the User accepts that we may provide data such as name, email address, and account activity to those third parties, where duly authorized by the customer.

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Jorge Assis e Filhos, Lda provides its sellers with the first name and city/district/country of residence of customers who purchased that seller’s products. Jorge Assis e Filhos, Lda may also disclose customer data whenever it deems such disclosure necessary or appropriate to:

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Comply with the law;

Comply with subpoenas, warrants, court orders, authority inquiries, or other judicial acts;

Enforce or apply the terms of any of our User or license agreements;

Investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activities;

Carry out investigations in cases of fraud or similar allegations;

Protect the rights, property, or safety of Jorge Assis e Filhos, Lda, our Users, or third parties;

Protect the operations of Jorge Assis e Filhos, Lda;

Enable Jorge Assis e Filhos, Lda to exercise available remedies or limit damages it may incur.

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The User may access third-party websites directly from our website. However, this privacy policy does not apply when the User accesses third-party websites. Jorge Assis e Filhos, Lda cannot control how third parties use personal data disclosed to them, and therefore the User should carefully read the privacy policy of any third-party website they visit before using it or disclosing personal data.

Within Jorge Assi

s e Filhos, Lda, your data is accessed by employees who need it to fulfill contractual, pre-contractual, or legal duties.

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Jorge Assis e Filhos, Lda may also process data outside Portugal and the European Economic Area (EEA), where data protection laws may offer less protection than in Portugal and the EEA. However, it will use the security mechanisms described below.

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2.6. SECURITY

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Whenever you open an account on the Jorge Assis e Filhos, Lda website, you are asked to choose a password and enter an email address in order to help protect your data.

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The User is responsible for maintaining the confidentiality of their password and User account and is also responsible for all acts carried out using their password or User account. The User may change their password as many times as they wish by following the instructions in their personal area.

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The User undertakes to:

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Immediately notify Jorge Assis e Filhos, Lda of any unauthorized use of their User account or any other security breach;

Ensure they log out of their User account at the end of each session.

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Jorge Assis e Filhos, Lda shall not be liable for any loss or damage arising from the User’s failure to comply with this clause.

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2.6.1. How do we keep your personal data secure?

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When the User places orders or accesses account data, we use commercially reasonable and generally accepted organizational and technical security measures to protect all data we collect about the User.

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In addition, and as already mentioned, the User’s Jorge Assis e Filhos, Lda account data is protected by a password in order to ensure privacy and security. The User should always take steps to protect the confidentiality of the chosen password in order to prevent unauthorized access to their password and computer.

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The User may choose not to provide Jorge Assis e Filhos, Lda with certain information, but this may result in the inability to use certain features of our website, as such information may be necessary for the User to:

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  1. Register as a member;

  2. Participate in a competition, promotion, survey, or sweepstakes;

  3. Ask a question;

  4. Or initiate other transactions on our website.

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In addition, Jorge Assis e Filhos, Lda prevents unauthorized access or disclosure by using a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity, and availability of your personal data. We highlight the following measures:

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1. Physical security measures:

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Premises security: entry to the premises, including subcontracted entities, is restricted to employees and, in exceptional cases, to individuals duly authorized by Jorge Assis e Filhos, Lda;

Video surveillance cameras, to ensure the physical security of employees and documents;

There is a data protection policy, enshrined in the code of conduct of Jorge Assis e Filhos, Lda, which applies to all employees.

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2. Logical security measures:

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Access to computer systems is protected by login and password, with different security levels and periodic password changes;

The entire IT network of Jorge Assis e Filhos, Lda is protected by antivirus, firewalls, and monitoring of installed software;

Use of SSL on the domain;

Use of encryption technology in the collection or transfer of confidential data.

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2.7. RIGHTS OF PERSONAL DATA SUBJECTS

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In compliance with the GDPR, Jorge Assis e Filhos, Lda guarantees the following rights to personal data subjects:

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  1. Right of Access: the right to obtain information about which of your personal data is being processed, the purposes of processing, retention periods, among others.

  2. Right to Rectification: the right to request the correction of inaccurate personal data or the completion of incomplete personal data, such as address, tax number, email, telephone contacts, or others.

  3. Right to Erasure: the right to have your personal data erased, provided there are no valid grounds for its retention, such as cases where Jorge Assis e Filhos, Lda is legally obliged to keep the data or where judicial proceedings are ongoing.

  4. Right to Portability: the right to receive the data you provided to us in a commonly used digital format and in a machine-readable form.

  5. Right to Restriction: the right to request the restriction of the processing of your personal data, in the form of: (i) suspension of processing or (ii) limitation of the scope of processing to certain categories of data or purposes of processing.

  6. Right to Withdraw Consent or Right to Object: the right to object to or withdraw your consent at any time to data processing based solely on that consent, such as processing for marketing purposes, unless there are overriding legitimate interests, such as the defense of a right in legal proceedings.

  7. Right to Lodge a Complaint: the right to lodge a complaint with the national supervisory authority, the CNPD.

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If the User has questions regarding this Privacy Policy, as well as about the exercise of the aforementioned rights, for example concerning the type of data stored, or if they wish to obtain a copy, request deletion, or amend such data, they should contact us at: info@assisandsons.com

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After receiving documents proving the User’s identity, we will provide the data, and the User may request the deletion, rectification, or amendment of all or any data.

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Unless otherwise stated, the current privacy policy of Jorge Assis e Filhos, Lda applies to all information that Jorge Assis e Filhos, Lda holds about the User and the User’s account.

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Si quieres, también puedo traducirte la sección III manteniendo exactamente este mismo estilo jurídico y formal.

III. Guarantees of Jorge Assis e Filhos, Lda

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3.1. Termination of the contract with Jorge Assis e Filhos, Lda

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The User agrees that Jorge Assis e Filhos, Lda may, at its sole discretion, terminate this agreement, including, without limitation, cancellation of the User’s password, account (or any part thereof), or use of the website, and remove and delete any content contributed by the User to the website, at any time, with or without cause.

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Jorge Assis e Filhos, Lda may also, at its sole discretion and at any time, discontinue the website or any part thereof, with or without prior notice. The User agrees that any termination of access to the website under any provision of this Agreement may be carried out without prior notice, and acknowledges and agrees that Jorge Assis e Filhos, Lda may, with immediate effect, deactivate or delete the User’s account and all related files and information in that account and/or prevent any further access to such files on the website.

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In addition, the User agrees that Jorge Assis e Filhos, Lda shall not be liable to the User or to third parties for any termination of the User’s access to the website. If the User objects to any terms and conditions of the agreement, or is in any way dissatisfied with the website, the User’s sole remedy shall be to immediately discontinue use of the website and/or cancel their account. For this purpose, the User must send an email with such request to: info@assisandsons.com

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Termination of this agreement shall not affect the respective rights and obligations of the parties, including, without limitation, payment obligations, arising before the date of termination.

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3.2. Indemnification

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The User agrees to defend, indemnify, and hold harmless Jorge Assis e Filhos, Lda from and against all judgments, losses, liabilities, costs, and expenses, including, without limitation, reasonable attorneys’ and experts’ fees and litigation expenses arising out of or based upon:

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  • Content submitted, posted, or transmitted by the User through the website;

  • The User’s use of the website;

  • The User’s connection to the website;

  • The User’s breach of the agreement;

  • The User’s violation of any third-party rights.

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3.3. Disclaimer of warranties

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The User uses this website entirely at their own risk. This website and the information, services, products, programs, and materials made available through it are provided “as is” and subject to availability.

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The website and all its content are provided without warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement of rights. This includes:

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All warranties of title, or implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights, without limitation;

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Jorge Assis e Filhos, Lda makes no warranty:

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  • That the website or its content will meet the User’s requirements;

  • That the website or service will be uninterrupted, timely, secure, or error-free;

  • That the quality of products, services, information, or other materials purchased or obtained by the User through the website will meet the User’s expectations;

  • That defects, if any, will be corrected;

  • As to unauthorized access to or use of our secure servers and/or any personal and/or financial information stored therein;

  • As to any bugs, viruses, or similar harmful elements that may be transmitted to or through our services by any third party;

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There may be references and links on the website to products or services of independent companies. These references and links are provided without warranties of any kind, whether express or implied.

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The User agrees that Jorge Assis e Filhos, Lda shall have no liability for any damage incurred by the User in connection with the website or any content thereof. The User expressly agrees that the use of this website, including all content, data, or software distributed by, downloaded from, or accessed through the website, is entirely at the User’s sole risk. The User understands and agrees that they will assume full responsibility for any and all damage caused.

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3.4. Limitation of liability

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Neither Jorge Assis e Filhos, Lda nor its officers, employees, directors, agents, suppliers, or any other party involved in the creation, production, transmission, or distribution of Jorge Assis e Filhos, Lda services or related services shall, under any circumstances, including, without limitation, in the case of their own negligence, be liable for any loss or for compensation for direct or indirect damages, including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, even if Jorge Assis e Filhos, Lda has been advised of the possibility of such damages, resulting from:

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  • The use or inability to use the website;

  • The cost of acquiring substitute goods and services for any goods, data, information, or services purchased or obtained, or messages received, or transactions entered into through or from the website;

  • Unauthorized access to or alteration of the User’s transmissions or data;

  • Statements or conduct of third parties on the website; or

  • Any other matter relating to the website.

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The User expressly acknowledges that Jorge Assis e Filhos, Lda shall not be liable for defamatory, offensive, or illegal content or conduct of any third party, and that the risk of injury or damage resulting therefrom rests entirely with the User.

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3.5. Satisfaction guarantee

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Jorge Assis e Filhos, Lda guarantees that its products and services are of quality. If you are not 100% satisfied with your purchase, you only need to contact Jorge Assis e Filhos, Lda and follow our returns policy.

Jorge Assis e Filhos, Lda takes its commitment to customer satisfaction very seriously. However, there are certain situations beyond our control which, for that reason, are not covered by this guarantee. Please note that we cannot be held responsible for:

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  • Spelling, punctuation, or grammar errors made by the customer;

  • Poor quality or low resolution of uploaded images;

  • Design errors made by the customer during the product creation process;

  • Incorrect selection of options, such as quantity or type of product;

  • Defects in products discovered after they have been delivered to the customer;

  • Incorrect address information provided by the customer.

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We recommend that you carefully review all information and correct any errors before placing your order. In order to continue offering low prices and providing customers with these great offers and discounts, Jorge Assis e Filhos, Lda does not proof documents created by its customers once orders have been processed.

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Refunding the customer requires the return of the entire product by the customer, in the same condition in which it was supplied. Upon proper receipt of the returned product, the finance department of Jorge Assis e Filhos, Lda will refund the amount paid.

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3.6. Promotional campaigns

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It is not possible to combine multiple promotional campaigns. For that reason, when several promotional campaigns are in force, the highest discount is automatically applied.

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Any abusive use of the website intended to obtain undue financial advantages by the User, including promotions, discounts, or others, constitutes the crime of fraud, entitling Jorge Assis e Filhos, Lda to cancel the User’s account, cancel any economic or other benefits to which the User has illegitimately gained access, bring criminal or civil proceedings against the User, and claim compensation for pecuniary and moral damages.

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Promotional offers or campaigns advertised are valid only for the moment in which they are displayed on the website. Jorge Assis e Filhos, Lda reserves the right to cancel or suspend promotional actions or campaigns for as long as it deems necessary, without prior notice to the Customer.

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Customer account refund campaigns relate to the refund of a specified advertised percentage and apply to all products as well as the custom logo service. The terms and conditions of each campaign indicate the validity of the credits granted.

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3.6.1. Other campaigns

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This information is not exhaustive and may occasionally be overridden by other campaigns currently in force.

Puedo seguir con la sección IV y mantener exactamente el mismo tono jurídico y terminología consistente.

IV. Terms of Sale – Shipping and Return Policy

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4.1. Order cancellation

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Once a purchase process has been completed, the products may no longer be modified and the order may not be cancelled. In order to ensure delivery within short timeframes, orders are sent immediately for processing, making any changes impossible. No cancellation of the order is permitted.

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However, Jorge Assis e Filhos, Lda reserves the right to cancel an order for a free product or a promotional product if any identification element is false or doubtful, including the User’s name, email address, billing address, shipping address, contact details, or credit card number.

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4.2. Returns

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Jorge Assis e Filhos, Lda strives to guarantee 100% satisfaction. However, in situations where the order does not correspond to the order placed by the customer, solely in cases of damage to or defect in the order, Jorge Assis e Filhos, Lda undertakes to replace the product within a short period of time, at no cost to the customer, or to refund the amount paid by the customer for the order. In such case, the customer must send an email request to info@assisandon.com within fourteen (14) days of receiving the product. In this case, a digital image of the product must be attached to the request. The exchange or refund of the order may therefore be processed as soon as we receive your contact. Jorge Assis e Filhos, Lda ensures that the amount in question, being the total amount spent on the product including shipping costs, will be refunded within a maximum period of 30 days after your contact.

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4.3. Prices

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Product prices are described on the website and are stated in Euros. Prices and products may be changed at the discretion of Jorge Assis e Filhos, Lda. Jorge Assis e Filhos, Lda may occasionally offer promotional discounts. The User must accept the conditions of the promotion in order to benefit from the discount. The User agrees not to use more than one discount per item, unless such use is expressly permitted by Jorge Assis e Filhos, Lda.

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4.4. Shipping

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Title to and risk of loss of all products ordered by the User pass to the Carrier upon shipment and pass to the User when the User signs proof that the ordered products have been received. Purchases are subject to the shipping and return policy of Jorge Assis e Filhos, Lda, which reserves the right to cancel the order of any product for any reason, including orders that may infringe the intellectual property rights of third parties, by notifying the buyer of the cancellation of the order.

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Jorge Assis e Filhos, Lda has a production period of 30 days, depending on the type of equipment ordered. If we are able to bring forward the production of your order, your order will be delivered before the defined deadline.

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4.5. Shipping costs

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The shipping cost of your order varies depending on the product ordered, namely its size and/or weight. To calculate shipping costs and delivery time, add your products to the cart, proceed to the next page, and enter your postal code.

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Please note that the delivery period is calculated from 2:00 p.m. on each business day, which is the cut-off time for production planning.

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4.6. Payment

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Payments may be made by bank transfer or credit card. Payment will be transferred on the date of the order. The final price of any product shall be the price displayed on the date and at the time the order is placed. The User warrants that all details provided at the time of ordering are correct and valid. The User also warrants that the credit/debit card has sufficient funds to cover the costs of the order. Jorge Assis e Filhos, Lda reserves the right to obtain validation of the User’s credit/debit card before processing any order. The contract shall only be complete when the amounts have been received and confirmed by Jorge Assis e Filhos, Lda. Jorge Assis e Filhos, Lda reserves the right to refuse any order placed by the User.

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Jorge Assis e Filhos, Lda ensures that the entire payment process is carried out with full security.

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4.7. Return/Reshipment

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If Jorge Assis e Filhos, Lda sends a new order due to your defective product, you must return the damaged product within 15 days. Jorge Assis e Filhos, Lda reserves the right to charge for the new order if the damaged product is not returned within 15 days.

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4.8. Correction of errors and inaccuracies

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The information and product listings on this website may contain typographical errors or inaccuracies and may not be complete or up to date. Accordingly, Jorge Assis e Filhos, Lda reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, including after the User has placed an order. Please note that such errors, inaccuracies, or omissions may relate to product descriptions, prices, and/or availability. Jorge Assis e Filhos, Lda also reserves the right to limit or restrict quantities of products, even after the User has submitted an order, for any reason, including, without limitation, if the product violates any terms of this agreement.

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If a product is offered for sale at an incorrect price or with incorrect information due to a typographical error, a pricing error, or product information received by Jorge Assis e Filhos, Lda from partners, Jorge Assis e Filhos, Lda reserves the right to refuse or cancel orders for products listed at the incorrect price.

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Jorge Assis e Filhos, Lda has the right to refuse or cancel such orders regardless of whether they have already been confirmed and the sale has been charged to the Customer. If the purchase has already been charged and the order is cancelled, Jorge Assis e Filhos, Lda will immediately issue a credit to the Customer’s credit card account or refund the amount by the same method used to make the purchase. If Jorge Assis e Filhos, Lda has overcharged for any product, it will refund the User the difference between the amount charged and the correct price of the product in question.

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4.9. Invoicing

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The invoice is sent to the customer through their email account once payment has been made and confirmed.

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The invoice will also be available for download through the Jorge Assis e Filhos, Lda customer account on the website: www.assisandsons.com

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V. Governing Law

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The seller of the products and services offered and sold on this website is Jorge Assis e Filhos, Lda, a company duly established under the laws currently in force in Portugal, with its registered office at Av Rei Humberto II de Itália, Marina de Cascais, shop 31.

All matters relating to the protection, infringement, or unlawful use of materials protected by copyright shall be governed by and resolved in accordance with the copyright protection laws of Portugal. All other matters relating to your access to or use of this website shall be governed by and resolved in accordance with the laws of Portugal. Any legal action or proceeding relating to or arising from your access to or use of this website shall be brought in Portugal. As a User of the website, you agree to submit to the jurisdiction of the courts of Portugal and agree that such jurisdiction is appropriate for any such legal action or proceeding. You further agree not to claim, in any legal action or proceeding involving Jorge Assis e Filhos, Lda, that a court in Portugal would be an inappropriate forum for such action or proceeding.

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Puedo unificarte ahora las secciones I a V en un solo texto limpio y consistente, listo para pegar en la web o en un documento legal.

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